Let me start off by saying, this was my best experience at Discount Tire. More importantly, it was my best experience with customer service. I had recently popped my tire, so I was driving off of a donut. My wheels are after market and custom, so they needed to be special ordered. I called in and spoke to Joe, he instantly got me my tires the next morning(There were only 2 stores in Arizona that had them in stock.) Which was very quick because a different Discount Tire told me 2-3 days! Joe called me the second they arrived and told me he could fit me in to get the new one's on. He really made me feel like he was going above and beyond to make sure I could get back on the road. Joe had informed me about how much tread I had left on the front tires and the safety information. I love how he never tried to push me to buy new tires for the front, he only warned me when I'm in the safety zone. Joe is the best, hard worker I've ever met and he does an excellent job. Thank you Joe!