This place seemed very crowded from the outside so we gave it a try. Amanda who helped us was super personable!! She gave the best customer service! Explained every single item we sampled, knew all the ingredients, she was great! Gelato wise, I had a hard time deciding because all of the items i tried was so good. I finally went with the Espresso w/ chocolate chip. It had 4 shots of espresso (thanks, Amanda), was very smooth, and had perfect sweetness, came with some rolled cookie. Cant wait till they open up their branch in SoCal-Orange County!