I had the worst customer service experience here. I wanted to open a credit card with them, but the banker didn't care about my account or my time. At one point, he actually said to me that he'd "rather be at home" because "he's tired". I had to go to the branch two extra times because he didn't know what we needed to open the account!!!! He assured me twice that I'd get my credit card within two business days. Two weeks later I still hadn't even gotten approved. I'm taking my business to UW Credit Union where you can get a credit card on the same day you apply, where they don't waste your time, and where they don't treat you like crap.