PROS: Really nice and clean! Lots to do for 0-4 year olds. The staff is super friendly. Many food options from pre-packaged to freshly made (some are a little pricey) but everything tasted fresh and good (we ordered: fruit salad, hot dog, fries, tuna sandwich, and milk). CONS: washrooms are not very baby/toddler friendly (ex. a high chair in the washroom would help this as there's no where to put a baby down when you're using the toilet and strollers are not permitted); more 0-4 year old type of games in the game area would go a long way; and lockers are a one time use for $1 (I'd rather pay $2-$3 for a locker I could open and close multiple times); lastly, a small private nursing area would be a great bonus (maybe in the toy room?).