My friend had a bad experience at LGO a couple of weeks ago. She wrote a 2 star review about her experience and the business invited her back for an opportunity to make things right. She invited us to join her for an impromptu breakfast. We were walked to the back of the kitchen where Chef Cole was kind enough to pack up some freshly baked brownies for us. He also hooked us up with whatever we wanted at no cost. Wow... I mean they went out of their way to make things right! My boyfriend and I shared the commuter - our protein of choice was bacon. It was packed with bacon between the english muffin - the best english muffin ever. They make it fresh and from scratch. We also shared the chai latte which was good but we are smitten with the extra sweet chai latte at Starbucks. We did try a couple of bites of the brownie there - I thought it was too sweet but the boyfriends really liked it. Apparently Italians love their sweets. Go figure! lol
Anyway, they have definitely won me over with going above and beyond their duty to make things right. I would come back to try some of their other sandwiches and sweets.