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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I honestly don't understand some of the very bad reviews of this apartment complex. I will try to be as honest as possible with my review. I moved in at the end of December 2016, and despite some of the move in hustle, the experience has been overall positive. The community is clean, the leasing office is very nice, the manager and the ladies, that work there are very polite and professional, there was one employee who I wouldn't characterize as nice, but she is gone. I even had an incident, where I was frustrated with my internet connection, and sent them a very upset email, to which they responded with kindness and fixed the issue immediately. Every time I have a question or concern it's treated with attentiveness and professionalism, maintenance requests are handled the next day. The units are new and have modern designs. This is the only place, where a maintenance person wears plastic over his shoes before entering the unit, how nice. It's pest free even though they have a weekly pest control service if you need one. The community center is beautiful and the employees welcome you there anytime, during business hours. I have even had requests to scan something at the office, and the ladies accommodated it with smiles and kindness. I definitely feel, that they value good customer service and go above and beyond to make you feel happy as a resident. The gas grills throughout the community are handy if you feel like a quick grill for dinner. The units come with 50inch flat screen TV, that is already hooked on the wall, which is a nice touch to my living room. The maintenance guys are super nice, and very customer service oriented. There are some minor issues, like the loud air conditioner, and the parking is a little too far from my unit. I also wish all the neighbors were as good as most of them, but it's an apartment complex and you can't expect things to be perfect. Overall I think they have earned a very well deserved 5 stars.
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