This was the first place we saw when we entered the Miracle Mile shops... so we decided to try it. Bad idea. I had the meatball sub which was okay but I also ordered the roasted potatoes for my side. Not only did the potatoes look gross, they pretty much did not taste like anything. I also got a latte which tasted like old watered down coffee with milk... tried adding sugar but that didn't help. I wouldn't say it was good or bad service, just blah. I would definitely never go there again... I should have read the Yelp reviews beforehand.