Since the last review was written in 07 I thought I would present a more updated version.
I typically visit this location on pay days and once in awhile in between. I agree, the location is not the easiest to get in and out but than that's the nature of traffic, especially at an intersection. This location is very easy to spot!
There is one extremely polite and courteous man who overseas most everything and there is also one lady who does a marvelous job overseeing all cashiers and the drive thru window.
When you first enter the business Hellos come your way from all different directions. You do not go un-noticed at this bank. Wait time is typical and there is always 2-4 girls working the counter.
In my opinion if you just want to cash your check and run; use the drive thru. But for us business owners it important to build a relationship with our bank and we may take time to chit chat, smile and laugh a little. If I'm in a hurry I'll use the drive thru myself.
The interior of the building means nothing to me if the customer service is outstanding! Great job BBVA!