This is a super convenient place to stay when you have an 'o dark:30 flight out of Pittsburgh International Airport which we did a few weeks ago. We had stayed here before however I have to agree with some of the other reviews. At a quick glance all seems well but if you take a closer look you see issues. The cleaning staff does not seem to be as attentive as years prior. The shower tiles had mold in the grout lines and the floors and carpet must get a super fast once over because the corners and under the desk area looked as if it had been missed for quite awhile. The bell service is very unfortunate for anyone who cannot haul their own luggage but there are carts available (either just inside or in the lobby). There are stairs to the main lobby or elevator. The front desk staff is quick and professional. The restaurant has good service and good food at customary hotel prices at this level.