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  • I've used MetrocycleTO twice now- once for a flat repair and once for a full tune-up and front/back tire replacement. I doubt I'll have my bike serviced by anyone else in the future. Gordon is clearly passionate about bikes and one of the goals of his business seem to be to make bike repair accessible and affordable. Gordon is really careful to explain everything about my bike in clear language, even pulling up diagrams on his smart phone to help me understand what needs to be done. Bike culture can be pretty exclusive/intimidating and there have been many times where people in bike shops, particularly men, have made me feel stupid and ignorant and been downright rude to me. Gordon is a talented mechanic and also a skillful business person and communicator. As a small business owner I can tell that Gordon runs a tight ship and I love how he involved me in the process of creating my own invoice/receipt using Square. He's put a lot of obvious care into my bike and both times the service has been above and beyond my expectations. I love how friendly and personable he is, he even adjusted my brakes to suit my small hands- how thoughtful! The value of this service and the turn-around time is unbeatable, a hidden Parkdale gem.
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