I really like Crown Point! It's family oriented, and the customer service is good.
The last time my fiance and I came here, I ordered the chicken strips and fries. The chicken was nice and crispy, but it had no salt and pepper. It was really disappointing, but the crunch made up for it I suppose.
One thing I love about restaurants is the bread they give you. Crown Point however only gives you as many pieces on what your party is. That's really lacking and it looks cheap.
But otherwise, the customer service has always been good! I will keep coming back for a long time. :)