After I drew my concerns regarding the service and poorly made beverages, the management quickly contacted me and promised me that the service AND drinks will be better.
They were not kidding!
Quality of service went from average to excellent, and drinks taste a lot better.
William, the owner and CEO of Zavida Coffee Roasters, puts tremendous amount of effort in this store and you can tell just by looking at beautiful selections of pastries and new menus.
He is very passionate, caring and intelligent individual who knows how to run the business.
I started to use their loyalty card and go to this place everyday to grab my daily caffeine intake.
Coffee is still OK (not the best in Toronto but still acceptable).
Definitely recommended, and it is one of the best coffee shop in Toronto.