Awful customer service from cooks chef and mod rovie my family stayed this weekend to treat our kids to a staycation we spent $100 on every meal both days the morning crew did a terrible job from the rotten tomatoes on my lox platter my black over cooked steak my daughter and sons extremely burned bagels the attitude my husband received trying to explain to the chef the issues as well as the total disrespect from the chef that cursed him out for complaining the assistant front desk manager was as helpful as he could be since there was no higher manager in duty to speak too I will say that our dinner there later Sunday night was a completely different experience and thus literally night and day we hope that this is handled properly or at the very least an apology