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| - The boyfriend and I took a whirlwind trip to Pittsburgh to see the Steelers-Ravens playoff game. We were trying to eat at places we'd never been to before (so, no Chipote or Five Guys or Don Pablo's) and were intrigued by Max and Erma's. We had never heard of it, so we thought we'd give it a try.
Our server was really nice and service was very prompt. She always checked on us to see if we needed any refills and how our food was. The service is really what makes this a 3-star review instead of a 2-star.
The food was probably more of a 2-star. It was okay, but certainly nothing extraordinary. Bf and I decided to split two sandwiches for some variety. We chose the chicken-tomato-mozzarella and the cheesesteak. The chicken sandwich was pretty good: the chicken itself was cooked well and was moist, the mozzarella was tasty, and the tomatoes and basil were appropriately proportioned. The cheesesteak was underwhelming at best. Maybe I'm spoiled to a local cheesesteak place, but this was definitely not what I expected. It was very much a chain restaurant's attempt at a cheesesteak.
I heard they had a sundae bar, but we didn't partake. Maybe that would've made up for the underwhelming cheesesteak, but oh well.
Basically, Max & Erma's is a fast casual chain restaurant like a Friday's or Bennigan's.
The next time we make it up to Pgh, we're going to try to stick to local places. We know what to expect from Max & Erma's, and it's just kind of "eh."
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