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  • I liked the concourse but did not love it and for the price it was disappointing. Some of the staff are very nice but some are just plain snarky. One of the shuttle bus drivers, a middle aged guy with a dirty looking appearance was late, the first shuttle was supposed to go out at 0600 and he didn't show up on time so it didn't go out until 0730. Then he wouldn't turn the air conditioning on so it was so hot I almost got sick, he also let way more people on than there were seats for so people were sitting on the floor,he drove like a maniac and when we got to our destination he made snotty comments to anyone that didn't leave him a tip. Next, parking, while it is free for guests they do not warn you about how low the ceiling is, there are stalls for SUVs but if they are taken up and you have to go down further, you might find yourself in a world of trouble. The rooms are decent sized, the beds are comfortable but there is a gap between the door and the jam that lets the hall light in and keeps the room from being dark or quiet. My other huge issue was that I specifically asked for no housekeeping, I was only there for the weekend, had plenty of towels and really did not want or need housekeeping, the lady at the desk confirmed no housekeeping until check out. So Saturday afternoon I came back to the hotel, was taking a nap and someone opened the door, luckily I had the safety bolt on, some guy is saying "can I come in?" I said no, go away, so I got up and looked through the perp hole and there was the housekeeping cart and the housekeeper. It is in a great location and some rooms have great views but for the price I expected much better, particularly disappointed in the service.
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