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  • You no doubt are wondering why only two stars for what SHOULD have been a five star dining experience. Stopped in for brunch last Saturday around 12:30 - we were super excited to try this landmark French restaurant. From the minute we were seated, service was sub par and disappointing. The waiters were more preoccupied with anything other than customer satisfaction. We learned later that the restaurant closed at 2 pm and that the staff's focus was on ending their shift. Upon ordering, We were told that several of our first choice items (regular menu items, not specials) were out. We had to ask multiple times for our coffee which was not delivered until the end if our meal. After delivering our meals, the waiter once again scurried quickly away. We had to TRACK him down and ASK (multiple times) for silverware... First he brought only forks. But we needed knives to cut our meats as well... I had ordered steak and pommes frites with aioli. And, when delivered, i wasn't surprised to hear they had no more aioli. I don't mind expensive French restaurants with attitude. I do believe, that if you are promoting a that restaurant is "open for brunch", the restaurant should deliver on that with a menu and staff in place. This was NOT the five star experience we had previously at Le Cirque. I wouldn't go back to Bouchon nor would I recommend it.
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