I wish there was an option to show how many negative stars I would give this store. I have visited this location and the location on Northern ave near the 101fwy this week. Both locations were poor customer service. We were not greeted or offered assistance at either location. While at the Northern Ave location, they would not take back my exchange. Although they let everyone else know they have a 100% satisfaction guarantee. At the arrowhead location, they looked right passed us and asked the lady behind me in line if she was ready to check out, even though we were next. We also noticed the employees at both locations were Caucasian only. I am Hispanic and they were very helpful and greeted all the other Customers that were Caucasian. Extremely offended and disappointed. Nancy and Shawna at arrowhead were very unpleasant