I PRAY THIS HELPS YOU DECIDE IF THIS IS THE PLACE FOR YOU!!!!!!! If I could give this place a -0 stars I would!!!!!! My experience with them is almost beyond personal they're finance aspect is HORRIBLE!!!!!!! I have a great paying job so making payments was never my issue my car was impounded so I ask for the finance company to retrieve the vehicle so that I wouldn't have to pay soooo many fees at the tow lot they went and got the vehicle out never told me when they got the vehicle until finally I called them because I noticed that my auto pay wasn't being drafted but I didn't want to be late on my payment and pay more in interest even if I didn't have the vehicle when they told me they stopped payments and wouldn't take my payment for my car note unless I paid the full amount of $800 that day! I told them you won't take my car note payment because you want me to pay the impound fees TODAY?? I didn't have it so I told the rep I needed to speak to a manager who told me there was nothing she could do I would have to speak to someone in finance so she gave me the # I called left a message and finally a few days later we finally spoke. She tells me a totally different story and that the rep could have just taken my payment but now at this time I had to pay other bills with it so I didn't have the payment anymore so I had to borrow the money and I paid it a week later the lady told me if I needed to get my property from the vehicle to advise her of so and she'll tell me where to go I told her I wouldn't be able to come up with the full $800 until my next pay check after she takes my money my next pay period comes around and before I made the payment I asked what were the steps of getting my vehicle they told me my vehicle was already auctioned off!!! I WAS BEYOND PISSED!!!!!! THIS IS WHERE IT GOT PERSONAL!!!! Skip the car where is all of my belongings they told me they threw my belongings away I was in the middle of moving and in between homes at the time and I had majority of my clothes, a tub with some bathroom items all of the gifts I got for my birthday and all of my makeup along with two 14k gold necklaces one was past down to me from my mother the other a gift from my baptism...... needless to say a lot of valuables now gone! A man from upper management calls me saying he heard the calls and wasn't pleased by the situation and wanted to help which btw made matters worst. His offer was to try and get the car back I told him I care more about my belongings at this point which we later found I could have gotten back when I was told the first time they were gone. But now it was too late now they really were gone!! So I told him I was going to have to take them to court now he's like well can't we just settle this without the courts what is your price I give him a price for not even all my belongings just the bare minimum and he tells me he'll see what he can do a week or two goes by I hear nothing back and finally I called him left a message he calls me back and says oh my bosses weren't willing to settle sorry. MOVING FORWARD I WAS JUST SERVED WITH PAPERS TO APEAR IN COURT BECAUSE THEIR TRYING TO SUE ME FOR $4500..........