Very honest place. Rented kids instruments here for years. Brought in a used guitar for a tune up, but after the setup, strings, etc it was going to be about the same as trading in the guitar and getting a much nicer one that was also used... I always worry about trading in, as to whether they are just giving half of what it was worth. But when I came back a few weeks later, I saw my traded in guitar on the shelf for the same price that I traded in for. They were honest, and even did a quick checkup when I had a problem with my amp chord. Will be going to them as long as we are in the valley.