Helbach's is a great spot for working or relaxing. It's really cute inside -- the tables are reclaimed wood from old bowling alleys! There's also a great wood art piece in the bathroom!
The family who own the coffee shop are such friendly people. They seem to know how to handle any situation that comes up, and they are willing to answer any menu questions.
I am a tea person and I love the selections here. There are sometimes options that aren't on the menu too, that the staff will tell you about. I like that I can get a teapot that lasts forever while I'm working, or if I come to hang out with someone we can share it! I haven't had a tea I didn't like here.
As far as food, I've had the chicken salad croissant and the Reuben. Both were delicious, although the chicken salad didn't agree with my stomach. The chocolate chip cookies are amazing and also totally shareable, if you're in the mood to, that is! Blueberry muffins for breakfast... yum! I would say the prices are a little high (and I've heard other customers say the same), but that doesn't stop me from coming back because the quality is so high.