The first night we order pizza it took them about 40 minutes to deliver which I didn't mind. They called me saying they need to meet somewhere because the roads were blocked off. The driver ended up find a way to the apartment. (Jefferson sometimes blocks off roads because of the baseball games.) I really didn't mind the delay. I received a coupon from pizza hut the next day for two free one topping pizzas. The email said "because we were late with your pizza we want to give you two free ones" I thought this was really cool. So I called the store asking if I could use the coupon code if I call in and the manager said "We can't process that, you need to do it online" I said okay so, I did it online and it still charge me 16 dollars. I called again and a girl answered with a very rude adittude. Than after interrupting for the third time she hands me to the manager. Not a "Hello how can I help you" or "HI what's going on" instead the first thing I was told was "I told you I can't help you with the online coupon." If a manager has an adittude with customers I don't want to imagine what the company managers act like. I simply wanted him to cancel the order so I could try to use the coupon again for the free two pizzas. All I wanted to ask was have him to cancel the order he says is "OH, okay" This pizza hut put such a bad mood that I didn't even want to use the coupon for this store anymore. We ended up getting Chick Fil A for the night and didn't get an adittude on side like pizza hut.