This place is hit or miss. I've gotten one of the best hair cuts of my life here and I've also gotten some so-so cuts too. At least I haven't gotten any really bad cuts or color so that's a plus. They are dirt cheap but still use good quality products and when I've had my hair colored there it's lasted a long time. Some students are very professional and strive to do their best and others student stylists I've had were more concerned with what was going on with their friends and goofing off than paying attention to how they were doing my hair. Sometimes the instructors will come over and check on them and twice I've gone in & there was no instructor giving instructions or checking on their work at all which isn't good since they are supposed to. Usually how it works is you sit down & the student asks you what you would like. The student grabs an instructor and explains the game plan. The instructor will give tips and ask how the student what techniques they plan to use and what color they plan to mix, etc. Then the instructor signs off on a paper and then checks in during the middle of the service. After the service, the student grabs the instructor so they can check your hair and critique or change things if necessary. Then the instructor signs the page again and you are done. If you are lucky, that will be the routine when you go.
I've had a pedicure and manicure there and they are very mediocre. The student doing my nails was very upset she was scheduled to do nails that day and so it was quite awkward listening to her complain about it to another student while she was giving me my pedicure.
Have yet to try the facials but is on my to-do list. I see they have microdermabrasion available too now and will definatley try that out.
Overall, I think it's a great school offering great services but some students just need lessons on customer service and social skills. Yes, they are slower than a regular salon but you have to remember they are still learning and of course they are going to take longer than someone with several years of experience.