I always love PF but this one didn't meet expectations in the customer service department. There was one host that seemed really competent and helpful, but the other one seemed a little displeased to be at work. We waited longer than our quoted wait time (which isn't a big deal, busy restaurants have a lot to keep track of) but then we were taken to a section of the restaurant that seemed like the overflow area, which is a good idea for underquoted wait times but ended up feeling like it wasn't a part of the restaurant because it was so desolate. There was a bar there but no one was working it. There was only one other table sat there which seemed to make it hard for our server to keep up with us because it was probably pretty far away from her section. Anyway, the food was great but we ate most of it with empty drinks because we didn't see anyone for most of the night. It was probably just the busy nature of the night, but usually I am pretty impressed with PF keeping up with that.
(I just realized I gave this review to the wrong location, it was supposed to be for the PF located on the strip. I changed it to 5 stars because I didn't want to give an unfair review to the restaurant it didn't belong to .)