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  • If this is the best steakhouse on the west side, I will gladly drive an extra 100 miles to avoid it. As you walk in the front door of this "fancy" steakhouse, look at the dirty thread bare club chair to your left. The tables are bare, small and too close to each other. People on the way to the restrooms bumped into our table. The noise level was unpleasantly high. The chairs are uncomfortable. The overall decor is okay. They spent more on the ceiling bling than customer comforts. The staff rarely smiled. I will take competence and good food over congeniality. This place lacked all three. The waitress was attentive at the level of a flight attendant pushing a snack cart. Adequate, but not what you expect from a fancy high (over) priced steak house. My steak was tough and overcooked. I ordered medium done and it was almost well done. It occurred to me that maybe I mistakenly received another person's steak. My wife ordered the same as mine and her steak was much rarer than mine. When I questioned the waitress she said that I let my hot plate over cook the steak. I almost went through the roof. When the check came they did not charge for my steak. In the end the steak cost what the Arrowhead Grill felt it was worth, nothing. I was served a birthday dessert ten minutes before everyone else finally received their desserts. At the risk of being impolite, I was reluctant to eat my dessert before every one else got theirs. While I was waiting for five others in our party to receive their desserts they tried to take mine away. What!? Too expensive for the service, ambiance and quality offered. Everything is ala carte. For example, $8 for mashed potatoes is little high, isn't it? I am amazed at the five star reviews. I gave two stars instead of one star because they didn't charge me for their mis-steak. Trust me, our check was plenty high anyway.
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