The one thing that stands out about this place is atmosphere. The owner, Joe Johnston grew up in this building as it was his childhood home, and you can tell he still cares about the place. Always clean, very friendly, wonderful atmosphere. I talked to him personally at one of their customer appreciation days, he is one of the entrepreneurs in Arizona I would say. The burgers are nothing special, hence the four star rating, but the fries and pizza and milkshakes are a must when I go here. The line is usually out the door and around the building, but well worth the wait.