I could give no stars I would. I am a military member who cancled my service before deploying but they had my email address incase anything came up. I hear nothing until a few weeks before I come back I get a bill for almost $500. Apparently they have continued to charge me every month. I was unable to call but contacted them via email and the website heard nothing. I got back and they said we can't help you it's gone to collections. I said that I shouldn't have been charged in the first place. I was told to contact collections. If your Military and will be out of reach beware. They will continue to charge you and stick you with a rediculous bill when you get back.