When you buy a car from them, they will take care of you, pick you up from your work, they will basically do anything for you but once you're done, they treat you like crap.
Incompetent financial services manager, too. At least mine was. You would think a Porsche dealer would have competent finance people.
I am disgusted with their after services and I will never buy another car from any Pfaff again. Will go down to Downtown Porsche, the new corporate headquarters for Canada where their overall services are consistent.