I have eaten in lot of chipotle locations but this got to be the worst one. I have been here three times before. I had same problem all three times. A) Things seem to be sitting there for a while. Not fresh. B) small portions, they almost seem to count the portion they put in. C) the service is bad. Chinese take out could be better. This time, I complain to the girl, they are putting smaller portions, she doesn't even acknowledge I exist and moves on to the next order. So rude. I asked if she heard me. She says yes and doesn't offer me any options.... Add more or pay for more or just simple sorry that's all we can do.
I complaint to the manager, he seemed better but I didnt feel like he is ready to take complaint yet, seemed defensive and said they are instructed to put 4 oz. And that I can alwats have for more. Dude, the sales didn't even acknowledge me. I have eaten in chipotle for 15 years(lived in USA) not like I don't know how it works. I didn't feel like the manager at this location listened to me sincerely.
A guy behind me came and left because he said it didn't look fresh either. I was hungry and overlooked it but I should have skipped like him.
A very underwhelming experience.