In reviewing my bill I found a couple charges that weren't tasks completed during my appointment. They told me that they found services I received several weeks back and needed to charge me. I explained I pay cash every week and keep no records but feel I have paid the correct amount every time and have never felt undercharged I promise you that. Well, in the end they offered to take 50.00 off which was less than 20% of the fee. I paid them off, literally.... to make it go away. I will not go back.