We came here for Mother's Day last year. The service was just bad. They weren't rude, but they were very unpleasant, pushy, like they didn't want to be there. Grouchy even. This wasn't a good first impression, but I still wouldn't have cared about the bad service if it wasn't for the terrible food.
A lot of the food trays at the buffet were empty, and some of them took 10-15 minutes to be restocked. Any food that was there was cold, like it had been sitting out there for a long time. I'm not sure how it could have been sitting out there a long time, because the place was packed on Mother's Day; in any case, the point is, the food was cold.
We only came here to try something different from Mandarin for a change, but we'll just be going to Mandarin next time. I wouldn't recommend Dragon Pearl Buffet.