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  • This is a review for the Spa. After having been a Gold Member for 8 months and receiving top notch spa treatments (massage) from one excellent masseuse who is no longer employed there, I had two not so good experiences. The last massage left me with a bruise (I am 46 yrs old and in good physical shape) and when I spoke with the manager the response was much less than satisfactory. I elected to discontinue my membership and was told that no refund would be issued for unused treatments that I had already payed for. This is astonishing given the circumstances! I have a bruise and am unhappy with the service and their response was to hang up on me! No apology and no refund... Bad decision. I thought I was going there to feel better.... I will not return to Copperwynd Spa, resort of Restaurant and will not recommend this place to anyone in the future.
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