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| - The food was excellent, 5 stars for that (most imortant) aspect of our visit. Our service on the other hand left a bad taste in our mouths. Although it was a busy night, all tables around us were doted upon, while my wife and I were virtually ignored for the majority of our visit.
We truly could not understand why we were treated differently...we were dressed appropriately (unlike many of the other guests), we made a reservation, and we ordered more than our share off of the menu. Regardless, we sat for nearly an hour after dessert without acknowledgement, we were never told the night's specials, and when we asked for the check it took another 20 minutes.
This night must have been an exception, as the other reviews pointed out the service as one of the hallmarks of Bis. However, our experience was bad enough that I felt obligated to post this review, and I typically never feel the need to post bad reviews! Better luck to all in your visits to Bis, we likely won't return.
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