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| - I must say I am absolutely impressed with the service I received from Warner Family Practice. I'm fairly new to the Chandler area so I when I came down with a sore throat last week I tried calling two other practices to make a Tuesday morning appointment and had zero luck. I read through the Yelp reviews for this place and decided to give WFP a ring. I called at 8:00 on a Tuesday and they were able to schedule me in for 11:40 that afternoon.
-I arrive at 11:30 and was pleasantly surprised by the "fancy" lobby. It was spacious, clean, tech-savvy, and even had a beautiful aquarium.
-The receptionist had me check in right away and while she was scanning in my insurance card, the lady called my name to come back!!! I am not kidding, it took all of three minutes for me to check in and be called back. I've never had such a quick and efficient "lobby experience".
-The friendly nurse gets the basic information and asks me a to go through a survey since I am a first-time patient. This place has some money because there was a printer in the patient room, she was typing my information into a lap top and everyone was carrying around a sort of Ipad to take notes on. Awesome.
-Dr. Tsai came into the room right after the survey, listened to my concerns and gave me solutions to my problems. He was kind, patient and took his time which again I find a somewhat unique experience for a doctor's appointment. He referred me to the lab at 12:04.
-I was referred to blood work in their in-house lab, waited again for only a few minutes and then went through a quick blood sample. This was over before I knew it and I was out the door by 12:15!
Even though the appointment flew by I never felt rushed. Warner Family Practice is efficient, professional and friendly and I will absolutely be returning, I'm even making my husband switch over to this place! :)
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