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  • INITIAL THOUGHTS: I was pretty disappointed by this place since I had visited their website and saw all the awards they had won so the expectation was pretty high. I just wanted to get the pizza as take out and wasn't staying for a table. It was a Saturday afternoon and the place was about 75% full and I only saw 1 server working the whole dining room. So my first impression of the place is that no one is there to greet me or take my order. Maybe people are laid back in Plaza Midwood and don't expect much, but note to owner: HIRE MORE STAFF. The guy at the counter who was actually making pizzas acknowledged me, took my order verbally, and made my pizza. By the time the server actually rang up my order the pizza was ready. So you do the math on how long I waited to pay. THE FOOD: I ordered the truffle knots and gluten free pizza with chicken on top. The knots were a little burnt, and smaller than your average knot, but you got 6 of them in an order. The sauce to dip them was not thick enough and turned into a runny mess down your hand. The gluten free pizza crust was one of the WORST I have had in Charlotte. It was this puffy, under cooked, looked and tasted like wheat bread. The cheese looked and tasted gross. I picked off the chicken topping and ate only that. I threw the rest of it in the trash and stopped in the Dairy Queen down the road for an ice cream to get the gross taste of the place out of my mouth. Basicly, bad all around and won't be going back. Waste of time and waste of money. Triple unhappy face. :( :(:( ADDITIONAL COMMENTS AFTER PURE PIZZA WORKER COMMENTED ON MY REVIEW: For the record, I LOVE pizza! I HATE crappy pizza that I spend my hard earned money on and have to throw out in the trash. My review is clear and highlights their issues so they should work on that. Also, they should be able to handle criticism of their place when there are problems. Maybe they don't care about first impressions and greeting people at the door. You have been warned!
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