Lunch on 12/31 at 2:15 pm. I was seated promptly......and that was the highlight. Waited 20 yes TWENTY minutes before anyone came to my table. What does the waitress ask me? You ready to order?!?!. Excuse me no one has even taken my beverage request. Her response: 'sorry. You ready to order?' It was NOT busy in the restaurant but overall their customer service has declined significantly in the past year. No suggestions, no going over the specials, soups of the day or anything. At this point I am too angry and hungry to spend my money here. I settle on a hash brown and smoked sausage. I decided not to bother with a meal or entree. I deserved better service and refused to invest into a full meal considering the staff wasnt interested in actually serving customers that day.