Super un impressed today. Was waiting in the drive thru for 2-3 minutes with 4 cars ahead of me before I could even get up to the speaker I decided to park and go inside. I understand it's lunch time on a Friday, so an extra star for it maybe just being a bad day. I only saw 2 people working. Like hello it's Friday during lunch hours!?! None the less I was the only one inside. The guy at the front counter took my order went to make it and when he handed me the iced coffee he realized he made the wrong one and fixed it. I also got a small hot coffee and he handed that to me and pointed out where napkins, straws, and sugar we're at. I get back to work and I'm walking with both coffees and I'm like wow my hands really hot. He didn't put a sleeve around it. Hopefully it's just a bad day, or I'll have to start going across the street to Starbucks.