| rev:text
| - General - This is a relatively small hospital (86 beds) which has been modernizing over a period of time. Years ago I made the comment that I would not take my dog there to get his fleas removed, but I digress. This, fortunately is not that hospital anymore, and is now a really good, small hospital.
Emergency Room - This is where a lot of patients (myself included) enter the hospital. With much larger hospitals in the area why go here? Being a smaller hospital it has a much shorter waiting time than the big hospitals. Example - the last time I took a friend to Banner Desert the wait time in the ER was over 6 hours. My wait time in the ER here was just under 1 hour. Score one for the small guy!
Emergency Room Personnel - All were pleasant to deal with, professional but with good senses of humor. Better yet, they actually listen to the patient and don't just do their own thing . Score two for the small guy!
Food Service - Good food keeps both the patients and the staff happy. Food service actually listens to its patrons and tries its best to produce tasty and eye appealing food.
Breakfast - Fortunately, the doctor ordered a regular breakfast for me, which included a hash, egg and cheese omelet, milk, coffee, and my favorite grapefruit sections. The omelet was done perfectly, which was a surprise as it was unexpected. It could have done with a bit of salsa, which I found out later I could have asked for. Perhaps one of the better items was the coffee. Not bitter, but smooth and delicious. Coffee helps keep the staff running and I'm glad they use the same formula for the patients.
Lunch was an excellent homemade tomato soup, tuna salad on a whole grain bread, cucumber salad with yogurt and sesame seed dressing (not enough yogurt), canned mandarin oranges and diet sprite. As a surprise, the person picking up my tray brought an Otis Spunkmeyer Oatmeal cookie as a snack. It may sound corny, but it's the little things that make life pleasant. When my meal was brought into my room I was informed by a melodious voice that my "sumptuous repast was ready to be eaten". Who can resist something like that? You want to eat even if you have no appetite. Perhaps one of the nicest things about it is the person who delivered my meal. Pleasant with a nice smile and always a wonderful greeting to warm up the appetite. This is no 5 star restaurant, but I've eaten in many a restaurant that doesn't greet me anywhere as nicely. One more for the small guy.
In each patient's room is a white board with a listing for Nurse's name, Doctor, Charge Nurse, and "Other Caregivers" as well as date, etc. This is another area of high points. While there was no entry for doctor on my board, the other areas were filled in including direct phone numbers to each person including the charge nurse (something that is almost like an unlisted number in every other hospital). The charge nurse is the person in charge of the entire floor, a little like the head of the complaint department, and one step below the hospital administrator.
Other Caregivers - some of the unsung hero's of the hospital. They are the ones that change the sheets when a person dirties them for any reason. They will clean up bodily messes with a smile, get items you might need, hold your hand when needed, and just be a general help and friend to all. One of the most pleasant people I have enjoyed meeting. A real asset to the hospital. Score one for the small guy.
This hospital runs rings around the big hospitals of the valley. I know because I have been a patient at various times in most of them. The staff, for some unknown reason does not have what I call the "God syndrome". That holier than thou attitude that every patient hates. The staff works as a well oiled team, helping each other to service the patients in the nicest and most efficient manner. At no time did I ever hear any employee say to another asking for help, that they were too busy and to call someone else. At no time did I ever hear anyone say "that's not my job". Apparently the staff has decided that every job is everyone's job. What a novel idea!
All in all, for things that aren't major life threatening like brain surgery, I'll choose this hospital every time. All hospitals have their share of problems and things that the public don't like, but this one has far fewer than usual and the nicest staff I have ever encountered.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)