Let me explain first that I was bumped to this property for two nights by the Scottsdale Plaza .8 mile away, as the Plaza over booked their hotel by 50 rooms (I was attending a 4 day event at the Plaza). Since this was the Plaza's mistake, we were comped for the two nights. The front desk person was borderline rude and became ruder when we insisted on a suite since that's what we had booked at the Plaza. Then they put us in the "back forty". If it was because they were booked I would of understood, but later heard that wasn't the case. At that point, I didn't want to be moved as I knew I would be moved again in two days back to the Plaza. The suite itself was a little claustrophobic with low ceilings. It was clean and maid service was prompt at just before noon. But some of the fixtures were older and a little worn especially in the cramped kitchenette. I can put up with those type of things, although rudeness by the front desk is unacceptable. I really can't recommend the Cottonwoods.