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  • I grew up loving Best Buy, but my opinion has really shifted in the past couple of years. I no longer enjoy purchasing items at Best Buy, and I think much of that has to do with this particular Best Buy location and the company's shift to selling add-on services. It seems as though employees are a little too focused on selling their 'add-on' services instead of helping customers, or even having quality products in the first place. I have gotten the impression the last 3-4 times I purchased something here that employees were talking down to me/trying to scare me into buy their add on services. I was told I wouldn't likely be able to set up my wireless router properly, or that I probably wouldn't be able to set up my laptop correctly and that I REALLY should just buy their Geek Squad services. I don't know that I want to spend money at a place that tries to convince me what I am buying is no good unless I pay them to fix-it first. No thanks Best Buy.
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