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  • Would like to also point out that the owner just tried to bash me personally after his employees did. I am not the type to promote negativity in any sense at all... however when he is trying to publicly say that I had a credit card denied, just shows the lack of class on his part, and the organization he represents. Just because your property is in the heart of old town, and you have a weekend pool party with a dj, does not make your "resort" anything more than a poorly ran business. The staff I encountered seemed miserable, and unapologetic of the inconvenience they caused me by ill informing me on the phone when booking the appointments. Not to mention, the staff reminded me of flash backs of bad DMV experiences. This place is awful. The property is beautiful and its a shame that such shallow, selfish and overall negative employees ruin the whole place. Was engaged the day before and looking at wedding spots... hmmm. might wanna put your best face forward regardless guys. YOU NEVER KNOW. With that I am gonna tell you, dont waste your money as The Valley HO.
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