After a really terrible experience with a mall chain, I was terrified of anyone in the jewelry business. On a whim, I ended up going into Aaron Lelah, and within minutes I found something perfect! Nancy helped me and she was awesome. She was really patient with me as I hopped all over the place looking at different pieces, and she didn't try to force me into looking at things above my price range like many other places seem to. While I was looking, Aaron Lelah came over and introduced himself and told me about their warranty plan and trade-up program. Overall, I was thrilled with my experience, and I will continue to recommend them to everybody I know.