Wow really.
1. I didn't refuse any service.
2. Shouldn't an Ultimate wash mean that my car will be clean?
3. I don't drive a mini van Jason so before you choose to sound like an ass maybe you should ask me what time I was there, or what kind of car I drive, or for the pictures so you could see what I was talking about. I dont know how many disgruntled customers you had that day but you have me confused with someone else.