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| - Typical T.O. shop. The greeter was all smiles and "We're here to help". Never listened to anything that was said. Already had his agenda of how he was going to up sell the deal. Told him exactly what was affordable to the budget. Sold bells and whistles and continually up marketed the sale. Once again, never really listening. Took a drive. Talked the whole time instead of letting the customer decide. Yammer blah blah blah. No probing questions. Talked about his 8 kids rather than finding out how the car would be beyond saddle up and get it sold. Can't believe SanTan only has about 20-30 used cars on the lot. If they do the other vehicles were never shown. Steered to a portion of cars right in front of the main door.
I would have to think the the salesman had a car in mind that needed to be moved because no matter what was looked at, he push this buggy. Nice car AND way out of the budget.
When that was expressed, leasing was mentioned. How easy, saves money and oh, you can buy the car at the other end if you want. As if. That's what leanings about.
Then filling out papers. There was magic going on. While Mr Smooth was doing his song and dance and working hard to get the best deal, doing an appraisal of the trade, yatta yatta, yatta, all information was taken.
Then the "DEAL" was presented. Easily 100-150 a month over budget. Wanker Tankers best deal was sticker price.
While the sales guy was getting that great deal with an additional $1,700 in add ons, that were already part of the Hyundai original equipment, other dealers were investigated. Found the same car- different color - at another place with HALF the mileage for $3000 less.
When it was expressed that the prices was two high, a "closer", manager was rushed in like he was the only guy there doing everything. His high speed rhetoric was so canned that it was hardly understandable. I'm sure Tex would be proud.
He flipped a blank tabloid-sized checklist of all the checks a certified car goes through the be certified, but did not show the copy that was for this vehicle. (Maybe they only have one, so it is for display purposes only).
When there was no acquiescence to his flurry of demonstrated diatribe, he rushed off to save the day somewhere else.
Mr. Smooth came back, pushed again to go over budget. Failing his quest, he rushed us out the door before anyone else caught what we had - common sense and established boundaries. Imagine that.
In conclusion: had we experienced his ineffectual handshake at the beginning, we would have walked and saved two hours.
Felt pretty slime filled.
Will never ever never walk in there again. No matter what. Period.
One star is the lowest I could give.
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