Lame. Insulting. Just bad.
I lived a block from the Canter's on Fairfax for years and was really looking forward to this place opening. I started with a matzo ball soup. The soup was murky and salty. The matzo balls were way too soft. It was not very good at all. I also ordered a grilled corned beef reuben sandwich. The sandwich that was brought to me looked carelessly slapped together with 1000 island sauce smeared over about a third of the top. The exposed bread had no coloring and was soft and cool to the touch. I told the waitress that it was supposed to be grilled. She agreed and the busser took the sandwich back to the kitchen. He returned immediately with the same sandwich and no change had been made. He told me that the cook said that it was grilled and that if I wanted it toasted, that is something different. This is B.S. I know what a grilled sandwich is and what one should look like. Certainly, a grilled sandwich should not be pale, cool and soft. I rejected the sandwich and asked for the manager. When the manager came, she seemed like I was just a waste of her time and she told me that she didn't have a chance to look at my sandwich and that they do things a bit different than in L.A. (Funny, the entire back wall is photos of the L.A. location.) I told her that I was pissed and my intelligence insulted that the cook would insist that what was brought to me was grilled. I've had enough grilled cheese or ruben sandwiches over that last 5 decades to know what grilled should be.
I'll never go back.
P.S. Shakespears pub serves an excellent ruben sandwich.