Wish there was a 0 star option. I would say this had to be the worst service I have ever received, but that would mean I actually received service. My wife and I came in and were told to seat ourselves anywhere we like. Once we seated ourselves, we waited about 5 minutes before receiving menus at which point we requested waters. We received our water orders promptly. We sorted out what we wanted to order and put out menus down - we then waited almost 20 minutes - no one came by for our order. During this time we saw the waiter come by several times and assist those who came in after us. It was quiet and very empty at the time (early afternoon) and there were only 3 other couples in the entire restaurant. There were at least two waiters just standing around and the third made rounds by us a few times and even noticed us try to flag him down - but never came by. After 25 minutes of waiting for someone to take our order we decided to leave and as we walked out, the two waiters standing by the door just smiled smugly and said "have a nice day" as we walked out. It seems they were waiting for us to give up and leave on our own. We're not very vocal or confrontational people so they got no lip out of us unfortunately. Aside from this, the place is cozy looking, quiet, clean and easy to find and access. The people working there were the rudest I have ever met though and we were very excited to try a place.