Well, we had Valentine's reservations for 2/14/16 for at least two weeks, since it's also my daughter's birthday. Our reservations were at 7:30pm.....we were a group of 8. About 9:00 pm we were still waiting for our table. They told us, and the group in front of us that the people stayed too long before us...but did not at all try to apologize or help us with another option of 2 table of 4. The manager just sat there and loudly complained about everyone complaining to her. She needs a new job, and we will never EVER go back. Lost a good customer Buca. You have no idea.