I was under the impression that this was an upscale restaurant. Don't get me wrong, the food was good, but the service on the other hand was horrible. It was also extrememly loud. We were seated at a four top and could barely hear each other talk. The server took awhile to greet us. It seemed as though she may have had too many tables and was sat multiple tables at the same time. We ordered a bottle of white wine and we were not offered a wine chiller. She did not check back after the food was delivered to ask us how the food was. When she was clearing plates, she had us hand them to her rather than walking around and picking them up. There were tables that sat down after us that had received their dessert and check before us. The dessert was supposed to come with ice cream and there was no ice cream to be seen. When we questioned the server, she indicated that they ran out. Were you going to tell us or offer us something else?? It took us over two hours for four of us to have dinner. We are not slow eaters, but felt like we were waiting around for the server to come back to our table. We do not feel as though she gave us adequate attention. I expected a higher quality of service from this particular restaurant. I have been a server before and I know that it is not easy; however, you expect the basics of serving to be demonstrated at a restaurant that strives to be in the top tier.