I know its a chicken shack. I knew what to expect. But really? A couple was before us in line that had already ordered. We stood there for 5-10 minutes with not so much as an "I'll be right with you" or "It will be 15 minutes." If they had tried to communicate or even take our order and take a long time, I wouldn't be writing this. After we walked out, "bootleg DVD guy," as he so eloquently seems to be known, came outside after us and asked if we wanted to order anything. Nah, I'm good. I won't hold my breath for Madison to get a decent chicken joint.
A week or so before this, we tried to place a to go order on the phone. No answer after a few calls. We decided to just go there. It was closed during normal business hours with no sign or phone message. Fool me once...