My boyfriend and I came in last minute (40 mins until closing) for pedicures on our way to Vegas for a Birthday/Father's Day weekend from SoCal. I called and asked if they could accommodate us & they said it would not be a problem.
We arrive and the employees Immediately start talking in their language, laughing & smiling, & carrying on, obviously talking crap...I've Never understood how some of ' 'them' can be so blatant on being disrespectful to paying customers. Anyway, I also had a nail fix (1 acrylic) that was not taken care of until after our pedicures. At this point it was almost an hour after they had closed and the job was completely rushed. I believe it was the owner that did the fix, not sure, but she did not give it time to completely dry, so when she filed the nail it was practically flimsy & just slapped on polish & sent me on my way. Fast forward to the next day, the nail was misshaped, and already lifting from my real nail because it never set properly.
When I'm paying more than $80 for services, I expect to get them done properly and without being talked about as if I'm receiving services for free. Do better guys.