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http://www.openvoc.eu/poi#funnyReviews
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  • Whatever you do... avoid this place! I booked a $20 waxing appointment online. I then got stuck in a meeting at work (my fault for sure) and later attempted to call Alicia (not sure of the spelling) but she NEVER answers her phone. I texted her that I was "on my way" and yes I was late, again my fault. But here is the kicker- she texted me back (not called) and said I could not come in late because she was booked. So, I attempted to reschedule the appointment and she told me (via text) that I had to go online and pay AGAIN for a new appointment. Then I checked my credit card and she charged my card $35 when she originally agreed to honor a GroupOn price of $20. She turned around and charged me full price. After repeated attempts to reason with her (she finally called me back) she refused to give me my money back, reduce the charge to $20 or give me a new service unless I paid her again online.) In a world where there is SO much competition in the salon business, I expected better customer service and I got scammed out of $35. Go somewhere else. Two enthusiastic thumbs down for customer service or lack thereof.
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